Terms of Use & Privacy Policy

Effective Date: 9/17/2025

Welcome to Tool Room Xperts

Tool Room Xperts is a division of Sumincol International, LLC, and we’re proud to offer expert tools, service, and support through our website: www.toolroomexperts.com.

By using this site, you agree to our Terms of Use and Privacy Policy, which outline how we operate, protect your information, and serve you as a valued customer.

1. Terms of Use

These Terms govern your use of the Site and the services and information provided through it. If you do not agree to these Terms, please do not use the Site.

  • Changes to Terms: We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Site means you accept the updated Terms.

  • Third-Party Links: Our Site may contain links to other websites. We are not responsible for their content or privacy practices.

  • Intellectual Property: All content on this Site is owned by Tool Room Experts or its licensors and is protected by United States and international copyright and trademark laws.

  • Limitation of Liability: We are not liable for any damages resulting from your use of the Site, including interruptions, errors, or data loss.

2. Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Information We Collect

  • Personal Information: Name, email, phone number, company name, and other contact details when you submit forms or contact us.

  • Usage Data: IP address, browser type, pages visited, and time spent on the Site.

  • Cookies: We use cookies to improve your experience, analyze traffic, and personalize content.

How We Use Your Information

  • To respond to inquiries and provide customer support.

  • To improve our website and services.

  • To send updates, promotions, or newsletters (you can opt out anytime).

  • To comply with legal obligations.

Sharing Your Information

We do not sell your personal data. We may share it with trusted service providers who help us operate the Site, under strict confidentiality agreements.

Your Rights

If you are a resident of California or other states with privacy laws, you may:

  • Request access to your personal data.

  • Request deletion of your data.

  • Opt out of data sharing for targeted advertising.

To exercise these rights, please Contact Us.

3. Cookie Notice

We use cookies to:

  • Remember your preferences.

  • Analyze site traffic.

  • Deliver relevant ads.

You can manage your cookie preferences through your browser settings. For California residents, cookies used for targeted advertising may be considered a "sale" under the CCPA, and you have the right to opt out.

4. Accessibility Statement

Tool Room Experts is committed to making our website accessible to all users, including those with disabilities. We strive to meet WCAG 2.1 Level AA standards and ensure:

  • Text contrast and readable fonts.

  • Keyboard navigation.

  • Alt text for images.

  • Captions for videos.

If you encounter any accessibility issues, please Contact Us so we can assist you.

5. Product Descriptions and Pricing

At Tool Room Experts, we strive to provide accurate and up-to-date information about our products, including descriptions and pricing. However, we cannot guarantee that all content on our website is completely accurate, complete, current, or free of errors.

If a product you purchase from us is not as described, your only option is to return it in unused condition, in accordance with our return policy.

Please note:

  • Prices are confirmed only at the time of order.

  • Occasionally, an item may be listed at an incorrect price. If the correct price is higher than what is shown, we may contact you for approval before shipping or cancel your order and notify you of the cancellation.

We appreciate your understanding and are committed to providing transparent and fair service.

6. Contact Us

If you have questions about these Terms or our Privacy Policy, please reach out:

 Email: sales@toolroomexperts.com